Files not following guidelines may result in poor quality imprints and may have art charges applied in order to achieve acceptable results.
* A pixel based or photographic image saved as ai, EPS or PDF is not considered a vector file.
* Files less than 300 dpi usually results in an imprint of lesser quality. Original low resolution files re-saved to 300 dpi will also result in a less than satisfactory print

If you don't see your question answered here, please feel free to contact us.
Well shucks yes! OSI will gladly accept electronic files via flash drives, CDs or via e-mail or the internet. For larger files, please consider using our FTP upload. Please include fonts used or convert all font into outlines.
Close | Close All | Open AllYes. Our talented staff can translate your ideas or sketches into a tangible form at a rate of $50 an hour.
Close | Close All | Open AllProbably not. Web images are usually 72dpi. They may look OK on your screen, but they are less than a third of the size we need to print with. On a shirt it will look blurry. Try enlarging a small image by 300% on a copying machine and you'll see what we mean.
Close | Close All | Open AllJpeg compression is a lossy format. It works by sampling large areas of color and approximating the average. This creates a lot of artifacts or digital noise, especially in areas where different colors meet. The results can look good on a computer screen, but those low resolution images look muddy and blurry when printed.
Gif images tend to be made for viewing in small sizes on a computer. Gif files use a different type of compression. If you look at them closely, you may notice that curves and angles tend to look jagged, so unless you want want that reproduced on your shirt you should stay clear.
PNG files behave in the same way that Jpegs and Gifs do, depending on which way you save them. Again, not very useful for screen printing.
Close | Close All | Open AllYes, but... We need to know the name of the font that you used to make it. Many typefaces look similar, but trying to find an exact match for all characters can be a very time consuming and sometimes impossible task. If the font you desire is available under a free license or is already in our collection, then we can change all the text you want. If it isn't, you'll either have to provide us with a temporary copy of the typeface, specify another typeface, or allow us to chose a similar one.
Close | Close All | Open AllYes, but art charges will usually apply, depending on how finished it is. Show us what you have and one of our sales reps can give you an estimate on the amount of time it will take our art department to make it (even more) spectacular.
Close | Close All | Open AllSometimes. Certain types of drawings and images lend themselves to this process, but often times thee end result is not as clean or symmetrical as the original. Text will almost always convert poorly.
Close | Close All | Open AllYes. Our experienced staff can definitely create designs for applications in offset printing, digital printing and the internet, including e-commerce.
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