Embroidery FAQ

If you don't see your question answered here, please feel free to contact us.

What is digitizing?

Digitizing is the translation of an image into a digital file that controls color changes, density, stitch type and stitch direction for an embroidery machine. Digitization of a design requires a one-time fee that varies with complexity.

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What thread colors does OSI have?

OSI has a very large selection of thread colors and should be able to accommodate most requests.

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What is a “Sew-out”?

A “Sew-out” is a sample embroidery with actual colors on a swatch of fabric usually used for approval purposes.

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Can a design be embroidered anywhere on a garment?

If the desired area can be hooped and still move freely when attached to the machine, it can be embroidered.

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What is the maximum size for an embroidery?

The largest hoop available is 14” x 16”.

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What is the maximum size for a hat embroidery?

Maximum size for a cap front is 6”w x 2.25” h. For a visor, 3.5”w x 1”h.

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What is the maximum number of colors in an embroidery?

Our machines can thread a maximum of 15 colors.

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Can a garment be personalized?

Yes, personalization is available in a variety of fonts.

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